Future of Retail
Developing innovative retail solutions for our clients is what we do.
The future of your business will be predicated on your ability to capitalize on and understand future retail trends. Understanding where you stand today and having an actionable plan will set you up for future success.
Are you ready for retail in 2025?
Whether you’re a Real Estate Developer, Retail Operator, or Retailer from Lifestyle to Grocery, and you are looking to design or redesign your retail concepts to create a truly customer centric store concept, new retail product offering, or find innovative retailers for leasing, we’d like to speak with you.
Our retail expertise extends to Hospitality and F&B categories. MCL is here to support you understand the Future of Hospitality, Food, and Beverage with Innovation Scorecards, Journeys, Concept Sprints and Retail Concept Work.
Retail Innovation Scorecard
Are you utilizing new and innovative solutions to transform your retail business? Our Innovation Scorecard evaluates your activities across our six dimensions of innovation excellence.
We’ll gauge your success, provide you with an understanding of the gaps, and offer tangible opportunities that you can address with speed.
Retail Innovation Journeys
Witness directly from retail change-makers how retail is evolving and revolutionizing the product and service experience through each and every one of the latest trends. We’ll provide you with:
In-depth meetings with senior leadership of innovative and relevant brands for collaborations and partnerships.
Guided sessions with retail experts to understand the latest features, design, and experiential setup at cutting-edge retail spaces, to spur development of your own concepts.
Meetings with innovative designers and retail strategists.
Retail Concept Sprint and Future Readiness Roadmap
Our Retail Concept Sprint is a 2-5 day guided development sprint involving our retail experts, designers, and your direct team to create customer first retail concepts.
Our Future Readiness Roadmap provides you with an actionable plan to roll out new concepts under your strategy.
Retail Concept Work
Our capabilities, all rooted in design, include:
Innovation and Strategy
Graphic Design and Brand Design
Product Design
Space Design
Retail Design Strategy
Digital Concept Design
Leased by MCL
Our solution for Real Estate Developers that want to develop new relationships with the hottest retail startup brands and established retail marques for lease development.
“...we had a fantastic trip and have had very good traction with the brands that we’ve met.”
- Head of Retail, Aldar Properties
Our Team
Mick McConnell, Founder &McConnell
Mick McConnell is a multi- disciplinary design executive with experience as Head of Design at Chipotle, Samsung, Starbucks, and WeWork. His areas of specialty include strategy; digital, graphics and retail design; product, retail and project development; and creative direction in marketing. He has worked with leading architects, agencies and other design firms—both in- house and as a consultant — to ensure that operations, environments, and function all work synonymously and creatively.
Ryan McLaughlin, CEO, MCL Group
Ryan McLaughlin has been working with global retail brands for the last 10+ years to support their digitization efforts. Most notably with Walmart, creating experiences for social and mobile commerce and deeper customer interactions. He’s developed Retail Journeys and Reports for Visa, Rewe, and Tchibo, showcasing the future of retail and empowering brands to develop their own models for the future.
Gil Rogoff, Strategy Director, MCL Group
Gil Rogoff is an experienced marketing strategist and partnership specialist who previously worked with firms such as Saatchi & Saatchi and the now acquired Giant Media, who helped launch The Dollar Shave Club. He's worked and lived across the globe, supporting executives to better understand new trends in technology and consumer products.
Adam Day, Retail Innovation Advisor
Adam Day is an executive advisor with an extensive background in business strategy and experience design. He has more than ten years experience leading innovation teams at Nike and WeWork focused on improving employee engagement and elevating consumer experiences through the use of physical space, services and technology.
We’ll help you understand the big trends and develop solutions that match your brand and consumer.
In-Store Digital Retail
In direct-to-consumer concepts, retailers and brands entice their customers to engage with mobile apps to unlock personalized marketing offers.
Immersive Store Experience
Retailers have moved away from a product-only sales model. Today, shoppers expect a differentiated experience with a fun (gamification), effective (service), and engaging (technology) physical store environment.
Customer Research & Customization
Probably the most important trend in 2020 is using the physical store as the frontline research center for brand strategy and product development.
